Privacy Policy

Effective date: January 18, 2022

Crilo Studio Limited (“us”, “we”, or “our”) operates the https://www.srilostudio.com website (the “Service”).

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.crilostudio.com

Welcome to Crilo, 

We’re just as passionate about leading with integrity as we are design. Being completely transparent with how we use your personal data is important to us. Keep reading.

This policy applies to those who engage with us, whether you make an enquiry, are a client or a visitor of our website or a user of one of our services.

This policy describes the information we collect, how it is used and shared and your choices regarding this information.

WHO'S PROCESSING MY DATA?

We are Crilo studio LTD an independent design studio, based in London - we combine creativity with strategy to design beautiful websites and brands.  

We are committed to protecting and respecting your privacy.

You can also submit a data access request below or contact our Data Protection Officer.

WHAT PERSONAL DATA DO YOU COLLECT?

We only ever collect the information we need or which you agree we can collect. This includes personal information that can be used to identify you, such as your:

  • Name

  • E-mail address

  • Postal address

  • Telephone number

  • Bank account or payment card details

  • Cookies and Usage Data


It also includes IP addresses (the location of a computer on the internet), details of pages visited on our websites.

UNDER 18

If you are aged 16 or under, please ensure that you have your parent or guardian’s permission before giving us your personal information.

HOW DO YOU COLLECT MY PERSONAL DATA?

We collect your personal information in the following ways:

INFORMATION THAT YOU GIVE US DIRECTLY

We collect this information in connection with specific activities. For example:

  • Make an enquiry

  • Contact us via our website or social media

  • Request a proposal for a project

  • Subscribe to our emails

  • Or otherwise provide us with personal information 


  • N.B. You do not have to disclose any of this information to browse our website. However, if you choose to withhold requested information, we may not be able to provide you with certain services.

 

 

INFORMATION THAT WE COLLECT FROM YOUR USE OF OUR WEBSITES

Website usage information is collected using cookies.

This helps us to see how many people visit and use our website, what pages interest them the most and how frequently particular pages are visited. Cookies are also essential to our websites running correctly and delivering goods and services to users.

 

INFORMATION THAT WE RECEIVE FROM THIRD PARTIES

We may receive information about you from third parties. They will only share your information if you have given consent for them to do so.

When you provide your personal information to them, you should read their privacy policies to understand how they will process your information.

HOW DO YOU USE MY PERSONAL DATA?

We use the data we collect about you to help us to fulfil our business objectives. This includes using your information, among other things:

  • To fulfil your enquiries

  • To process orders

  • For administration purposes

  • To communicate with those who connect with us across social media platforms

  • For internal record keeping

  • To notify you about changes to our services

  • To evaluate and improve all our services 

  • To assess the use of our websites and ensure that content is presented in the most effective manner for you and your device 

  • To further our legitimate interests 

 

 

ON WHAT BASIS DO YOU PROCESS MY DATA?

We process your personal data fairly, lawfully and in a transparent manner.

We will only collect and process your data where we have a lawful basis, which will depend on your activities and requests, influencing our reasons for collecting your information.

The lawful basis will be one of the following:

Consent (to process your personal data for a specific purpose, such as sending you our launch pack)

  • Contract (to fulfil a contract with you, such as in order to begin a project)

  • Legal obligation (to comply with the law)

  • Vital interests (where it is necessary to protect an interest which is essential for the life of the data subject or that of another natural person)

  • Public task (to perform a task in the public interest which has a clear basis in law)

  • Legitimate interests (for our legitimate interests to fulfil our business objectives, but these do not override your rights)

WHAT ARE YOUR LEGITIMATE INTERESTS?

In some cases we process your data according to 'legitimate interests'.

We will consider and balance any potential impact on you and your rights under data protection legislation, and our legitimate business interests do not automatically override your rights.

In each case, we perform a legitimate interests test, taking into account our legitimate interests, what's crucial to achieve it and your rights and interests. 

You have the right to object where we rely on legitimate interests.

WHO ELSE RECEIVES MY PERSONAL DATA?

The Crilo team may have access to your data specifically when completing a project for you. To keep your data safe we have agreements in place so that your data is processed in line with this policy. 

Please feel free to contact us for more details.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

WHAT ARE MY RIGHTS?

We are committed to upholding your rights which fall into eight areas:

  • Your right to be informed

    • We will inform you about our data processing in a privacy notice where relevant

    • We will be transparent about how we use your personal data

  • Your right of access

    • You can obtain confirmation that your data is being processed

    • You can obtain access to your personal data

    • You can obtain supplementary information, which we will provide in a corresponding privacy notice

  • Your right to rectification

    • You can request that your personal data be rectified (for example, if it is inaccurate or incomplete)

  • Your right to erasure

    • You can request that your personal data be erased and prevent processing in specific circumstances (please ask us if you are unsure)

  • Your right to restrict processing

    • You can 'block' or suppress processing of your personal data (for example, if you contest the accuracy of your data)

  • Your right to data portability

    • You can obtain and reuse your personal data for your own purposes across different services

    • You can move, copy or transfer personal data electronically in a safe and secure way, without hindrance to usability

  • Your right to object

    • You can object to processing based on legitimate interests

    • You can object to direct marketing

    • You can object to processing for research and statistics

  • Your rights in relating to automated decision making and profiling

 

HOW LONG DO YOU KEEP MY DATA?

We keep your personal data for no longer than is necessary for the purposes for which it is processed, according to our internal policies.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will make a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.